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Enrollees with Military PCM , West Navy Customer Service Problem with Paperwork |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 71 | 71 | 73 | 2 |
| NAVY | 73 | 71 | 70 | -2 |
| WEST | 72 | 73 | 75 | 3 |
| West Navy | 75 | 66 | 75 | 0 |
| NACC Port Hueneme | 74 | 85 | 70 | -4 |
| NBHC NAS North Island | 78 | 72 | 69 | -8 |
| NBHC NTC San Diego | 72 | 63 | 83 | 11 |
| NH Bremerton | 65 | 75 | 76 | 11 |
| NH Camp Pendleton | 71 | 70 | *** | *** |
| NH LeMoore | 78 | 74 | 67 | -11 |
| NH Oak Harbor | 76 | 78 | 58 | -18 |
| NH Twentynine Palms | 69 | 73 | 75 | 5 |
| NMC San Diego | 82 | 48 | 74 | -8 |
| NMCL Pearl Harbor | 75 | 76 | 74 | -1 |
| TRICARE Outpatient-Chula Vista | 77 | 82 | 80 | 2 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||