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Enrollees with Military PCM , West Air Force
Courteous and Helpful Office Staff

Courteous and Respectful
  2006 2007 2008 Trend
Benchmark 94 94 94 0
CONUS MHS 88 89 90 1
AIR FORCE 90 90 91 1
WEST 89 89 90 1
West Air Force 90 91 91 1
10th Med Grp-USAF Academy 91 85 87 -4
15th Med Grp-Hickam 94 88 85 -9
21st Med Grp-Peterson 93 94 92 -1
30th Med Grp-Vandenberg 90 87 96 5
341st Med Grp-Malmstrom 91 92 93 3
355th Med Grp-Davis Monthan 91 92 93 2
366th Med Grp-Mountain Home 92 93 91 -1
377th Med Grp-Kirtland 92 92 94 2
3rd Med Grp-Elmendorf 89 90 91 2
509th Med Grp-Whiteman 91 94 96 5
55th Med Grp-Offutt 92 92 90 -2
56th Med Grp-Luke 89 88 94 5
5th Med Grp-Minot 81 92 90 9
60th Med Grp-Travis 92 95 90 -3
61st Med Squad-Los Angeles 93 91 94 1
75th Med Grp-Hill 89 88 91 1
90th Med Grp-F.E. Warren 91 92 87 -3
92nd Med Grp-Fairchild 90 94 91 1
95th Med Grp-Edwards 96 97 94 -2
99th Med Grp-O'Callaghan Hosp 86 88 89 2
West Region-Air force 90 90 92 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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