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Enrollees with Military PCM , West Air Force
How Well Doctors Communicate
2008
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 85
CONUS MHS 82 88 85 77
AIR FORCE 80 89 84 77
WEST 81 88 84 78
West Air Force 81 89 85 77
10th Med Grp-USAF Academy 82 91 89 82
15th Med Grp-Hickam 77 90 78 74
21st Med Grp-Peterson 87 88 88 77
30th Med Grp-Vandenberg 79 95 89 75
341st Med Grp-Malmstrom 85 95 88 82
355th Med Grp-Davis Monthan 79 85 81 73
366th Med Grp-Mountain Home 81 91 86 78
377th Med Grp-Kirtland 76 88 79 73
3rd Med Grp-Elmendorf 82 88 83 76
509th Med Grp-Whiteman 86 91 88 82
55th Med Grp-Offutt 78 90 83 77
56th Med Grp-Luke 81 92 88 81
5th Med Grp-Minot 79 87 83 78
60th Med Grp-Travis 80 87 85 76
61st Med Squad-Los Angeles 87 90 90 77
75th Med Grp-Hill 77 87 79 75
90th Med Grp-F.E. Warren 85 88 85 80
92nd Med Grp-Fairchild 86 94 84 81
95th Med Grp-Edwards 86 89 87 80
99th Med Grp-O'Callaghan Hosp 78 86 86 77
West Region-Air force 81 87 84 78
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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