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Enrollees with Military PCM , West Air Force
Claims Processing
2008
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 87 89
CONUS MHS 86 87
AIR FORCE 87 88
WEST 91 92
West Air Force 90 91
10th Med Grp-USAF Academy 80 84
15th Med Grp-Hickam *** ***
21st Med Grp-Peterson 92 90
30th Med Grp-Vandenberg 86 94
341st Med Grp-Malmstrom 90 96
355th Med Grp-Davis Monthan 93 93
366th Med Grp-Mountain Home 87 95
377th Med Grp-Kirtland 96 86
3rd Med Grp-Elmendorf 92 93
509th Med Grp-Whiteman 92 93
55th Med Grp-Offutt 96 93
56th Med Grp-Luke 91 91
5th Med Grp-Minot 91 94
60th Med Grp-Travis 87 94
61st Med Squad-Los Angeles 82 82
75th Med Grp-Hill 83 89
90th Med Grp-F.E. Warren 88 90
92nd Med Grp-Fairchild 96 97
95th Med Grp-Edwards 94 89
99th Med Grp-O'Callaghan Hosp 86 89
West Region-Air force 90 94
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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