Enrollees with Military PCM , 2008 Composite Scores, West Other


Enrollees with Military PCM , West Other 2008 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	77	77	91	90	63	88	61	73	74	74	91	81
CONUS MHS	66	61	85	83	60	87	59	55	66	67	90	75
OTHER	67	74	92	88	54	85	57	62	70	60	94	75
WEST	66	62	86	83	62	91	60	55	67	68	90	76
West Other	68	76	95	89	51	87	57	62	71	66	95	78
Out of Catchment West Region	68	76	93	87	51	90	57	63	72	64	93	79
Source: 2008 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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