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Enrollees with Military PCM , West Other Customer Service 2008 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 51 | 57 | 73 |
| OTHER | 46 | 53 | 63 |
| WEST | 52 | 58 | 75 |
| West Other | 43 | 53 | 55 |
| Out of Catchment West Region | 47 | 52 | 53 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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