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Enrollees with Military PCM , West Other Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 49 | 51 | 2 |
| OTHER | 42 | 42 | 46 | 4 |
| WEST | 50 | 49 | 52 | 2 |
| West Other | 40 | 38 | 43 | 3 |
| Out of Catchment West Region | 42 | 34 | 47 | 6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||