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Enrollees with Military PCM , Overseas Europe 2008 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 66 | 61 | 85 | 83 | 60 | 87 | 59 | 55 | 66 | 67 | 90 | 75 |
| OVERSEAS | 66 | 64 | 87 | 84 | 61 | 85 | 58 | 54 | 66 | 66 | 90 | 76 |
| Overseas Europe | 66 | 64 | 88 | 85 | 62 | 88 | 57 | 56 | 68 | 68 | 90 | 77 |
| 48th Med Grp-Lakenheath | 74 | 62 | 90 | 88 | 65 | 94 | 61 | 58 | 69 | 72 | 90 | 84 |
| 52nd Med Grp-Spangdahlem | 66 | 70 | 88 | 83 | 62 | 89 | 65 | 53 | 56 | 63 | 92 | 78 |
| 86th Med Grp-Ramstein | 63 | 68 | 88 | 82 | 76 | 96 | 50 | 52 | 57 | 56 | 87 | 81 |
| Europe-Navy | 75 | 71 | 91 | 87 | *** | *** | 60 | 64 | 69 | 67 | 95 | 69 |
| Heidelberg Meddac | 60 | 58 | 87 | 85 | 55 | 86 | 47 | 53 | 84 | 58 | 90 | 77 |
| Landstuhl Regional Medcen | 66 | 63 | 90 | 86 | 63 | 91 | 61 | 57 | 69 | 84 | 88 | 71 |
| Wuerzburg Meddac | 62 | 54 | 82 | 82 | 59 | 85 | 49 | 53 | 58 | 68 | 89 | 77 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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