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Enrollees with Military PCM , Overseas Europe Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 49 | 51 | 2 |
| OVERSEAS | 50 | 51 | 53 | 3 |
| Overseas Europe | 53 | 47 | 49 | -4 |
| 48th Med Grp-Lakenheath | 51 | *** | 50 | -1 |
| 52nd Med Grp-Spangdahlem | *** | 42 | 54 | *** |
| 86th Med Grp-Ramstein | 47 | 42 | 66 | 18 |
| Europe-Navy | *** | *** | *** | *** |
| Heidelberg Meddac | 47 | 46 | 47 | 1 |
| Landstuhl Regional Medcen | 48 | 43 | *** | *** |
| Wuerzburg Meddac | *** | 65 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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