Enrollees with Military PCM , 2008 Composite Scores, North Army


Enrollees with Military PCM , North Army 2008 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	77	77	91	90	63	88	61	73	74	74	91	81
CONUS MHS	66	61	85	83	60	87	59	55	66	67	90	75
ARMY	65	59	83	82	63	87	58	54	69	67	88	74
NORTH	64	61	85	83	57	84	57	55	66	65	89	75
North Army	63	60	84	84	60	85	58	56	70	65	89	76
Blanchfield ACH	64	61	83	83	*******	99	64	57	77	71	88	68
Dewitt ACH	60	60	86	87	53	83	63	60	68	74	89	79
Guthrie AHC	56	58	82	75	48	84	63	53	64	48	88	76
Ireland ACH	70	68	86	84	63	88	60	58	65	65	87	69
Keller ACH	66	68	89	94	50	76	50	59	74	59	83	70
Kenner AHC	58	52	73	74	58	67	55	45	66	66	85	65
Kimbrough Amb Car Cen-Ft Meade	64	61	87	80	64	88	56	55	68	48	93	71
McDonald ACH	63	55	89	86	64	88	58	58	69	74	89	79
Walter Reed AMC	63	56	90	84	58	81	60	59	74	68	89	73
Womack AMC	63	61	80	83	56	79	50	53	70	61	91	80
Source: 2008 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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