 |
 |
|||
|
Enrollees with Military PCM , North Army Customer Service Problem Finding/Understanding Written Material |
||||
| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 49 | 51 | 2 |
| ARMY | 51 | 53 | 53 | 2 |
| NORTH | 47 | 48 | 49 | 2 |
| North Army | 48 | 54 | 51 | 3 |
| Blanchfield ACH | 59 | 60 | *** | *** |
| Dewitt ACH | 48 | 45 | 45 | -3 |
| Guthrie AHC | 41 | 49 | 50 | 8 |
| Ireland ACH | 45 | 48 | 59 | 13 |
| Keller ACH | 41 | 56 | 39 | -2 |
| Kenner AHC | 53 | 42 | 53 | 0 |
| Kimbrough Amb Car Cen-Ft Meade | 51 | 50 | 50 | -1 |
| McDonald ACH | 48 | 59 | 60 | 11 |
| Walter Reed AMC | 35 | 55 | 52 | 16 |
| Womack AMC | 51 | 64 | 43 | -9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||