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Enrollees with Military PCM , North Army Customer Service Problem with Paperwork |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 71 | 71 | 73 | 2 |
| ARMY | 72 | 73 | 76 | 4 |
| NORTH | 70 | 69 | 69 | -1 |
| North Army | 69 | 69 | 72 | 3 |
| Blanchfield ACH | 75 | 80 | *** | *** |
| Dewitt ACH | 68 | 58 | 72 | 4 |
| Guthrie AHC | 78 | 63 | 54 | -25 |
| Ireland ACH | 67 | 59 | 69 | 2 |
| Keller ACH | 50 | 71 | 70 | 20 |
| Kenner AHC | 72 | 82 | 76 | 5 |
| Kimbrough Amb Car Cen-Ft Meade | 57 | 57 | 82 | 25 |
| McDonald ACH | 73 | 74 | 74 | 1 |
| Walter Reed AMC | 61 | 63 | 70 | 9 |
| Womack AMC | 74 | 76 | 71 | -3 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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