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Enrollees with Military PCM , North Army Claims Processing Claims Handled in a Reasonable Time |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 83 | 86 | 86 | 4 |
| ARMY | 82 | 85 | 86 | 4 |
| NORTH | 83 | 84 | 84 | 2 |
| North Army | 81 | 84 | 85 | 4 |
| Blanchfield ACH | 84 | 95 | 96 | 12 |
| Dewitt ACH | 78 | 86 | 84 | 6 |
| Guthrie AHC | 81 | 91 | 84 | 4 |
| Ireland ACH | 86 | 86 | 90 | 5 |
| Keller ACH | 71 | 73 | 78 | 7 |
| Kenner AHC | 81 | 93 | 67 | -14 |
| Kimbrough Amb Car Cen-Ft Meade | 76 | 91 | 91 | 14 |
| McDonald ACH | 80 | 87 | 87 | 7 |
| Walter Reed AMC | 70 | 76 | 77 | 6 |
| Womack AMC | 84 | 72 | 79 | -5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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