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Enrollees with Military PCM , North Army Claims Processing Claims Handled Correctly |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| CONUS MHS | 84 | 87 | 87 | 4 |
| ARMY | 83 | 87 | 87 | 4 |
| NORTH | 83 | 86 | 83 | 0 |
| North Army | 82 | 88 | 85 | 3 |
| Blanchfield ACH | 83 | 98 | 100 | 18 |
| Dewitt ACH | 78 | 90 | 83 | 5 |
| Guthrie AHC | 88 | 91 | 84 | -5 |
| Ireland ACH | 85 | 84 | 85 | -1 |
| Keller ACH | 77 | 96 | 75 | -2 |
| Kenner AHC | 87 | 92 | 66 | -21 |
| Kimbrough Amb Car Cen-Ft Meade | 76 | 91 | 86 | 10 |
| McDonald ACH | 86 | 82 | 89 | 3 |
| Walter Reed AMC | 76 | 75 | 85 | 10 |
| Womack AMC | 82 | 85 | 78 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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