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Enrollees with Military PCM , North Navy
Courteous and Helpful Office Staff

Courteous and Respectful
  2006 2007 2008 Trend
Benchmark 94 94 94 0
CONUS MHS 88 89 90 1
NAVY 87 88 89 2
NORTH 88 88 89 2
North Navy 87 88 88 2
NACC Newport 93 87 96 3
NBHC Little Creek 84 89 89 5
NBHC Navsta Sewells 84 88 85 1
NBHC Oceana 82 82 90 7
NH Camp Lejeune 81 88 88 7
NH Cherry Point 83 84 78 -5
NH Great Lakes 89 91 89 0
NMC Portsmouth 87 90 88 1
NMCL Annapolis 89 90 81 -8
NMCL Patuxent River 89 89 90 1
NMCL Quantico 93 87 86 -6
NNMC Bethesda 89 87 91 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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