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Enrollees with Military PCM , North Navy Customer Service Problem with Paperwork |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 71 | 71 | 73 | 2 |
| NAVY | 73 | 71 | 70 | -2 |
| NORTH | 70 | 69 | 69 | -1 |
| North Navy | 71 | 72 | 64 | -8 |
| NACC Newport | 75 | 74 | 75 | -1 |
| NBHC Little Creek | 79 | 80 | 81 | 1 |
| NBHC Navsta Sewells | 63 | 69 | 75 | 12 |
| NBHC Oceana | 61 | 70 | 82 | 21 |
| NH Camp Lejeune | 82 | 77 | *** | *** |
| NH Cherry Point | 70 | 64 | 71 | 2 |
| NH Great Lakes | 67 | 66 | 69 | 3 |
| NMC Portsmouth | 71 | 71 | 60 | -12 |
| NMCL Annapolis | *** | 68 | 61 | *** |
| NMCL Patuxent River | 64 | 69 | 77 | 13 |
| NMCL Quantico | 71 | 82 | 71 | 1 |
| NNMC Bethesda | 61 | 63 | 59 | -2 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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