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Enrollees with Military PCM , North Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 83 | 86 | 86 | 4 |
| NAVY | 82 | 85 | 86 | 4 |
| NORTH | 83 | 84 | 84 | 2 |
| North Navy | 84 | 85 | 83 | -2 |
| NACC Newport | 89 | 88 | 87 | -3 |
| NBHC Little Creek | 93 | 96 | 88 | -5 |
| NBHC Navsta Sewells | 81 | 87 | 78 | -3 |
| NBHC Oceana | 77 | *** | 84 | 7 |
| NH Camp Lejeune | 90 | 89 | 81 | -9 |
| NH Cherry Point | 82 | 83 | 86 | 4 |
| NH Great Lakes | 74 | 83 | 87 | 13 |
| NMC Portsmouth | 86 | 85 | 82 | -4 |
| NMCL Annapolis | *** | 88 | *** | *** |
| NMCL Patuxent River | 87 | 90 | 82 | -5 |
| NMCL Quantico | 78 | 84 | 84 | 6 |
| NNMC Bethesda | 77 | 74 | 82 | 4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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