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Enrollees with Military PCM , North Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 83 | 86 | 86 | 4 |
| AIR FORCE | 82 | 87 | 87 | 4 |
| NORTH | 83 | 84 | 84 | 2 |
| North Air Force | 80 | 86 | 86 | 6 |
| 1st Med Grp-Langley | 82 | 80 | 90 | 8 |
| 305th Med Grp-McGuire | *** | *** | *** | *** |
| 375th Med Grp-Scott | 81 | 92 | 88 | 7 |
| 66th Med Grp-Hanscom | 77 | 85 | 78 | 0 |
| 74th Med Grp-Wright-Patterson | 75 | 83 | 88 | 12 |
| 89th Med Grp-Andrews | *** | 75 | 80 | *** |
| North Region-Air force | 86 | 90 | 89 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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