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Enrollees with Civilian PCM , All Regions
How Well Doctors Communicate

Listens Carefully
  2006 2007 2008 Trend
Benchmark 90 90 90 0
CONUS MHS 89 88 89 0
ARMY *** *** *** ***
NAVY *** *** *** ***
AIR FORCE *** *** *** ***
OTHER 89 88 89 0
NORTH 86 88 87 0
North Army *** *** *** ***
North Navy *** *** *** ***
North Air Force *** *** *** ***
North Other 86 88 87 0
SOUTH 89 89 92 3
South Army *** *** *** ***
South Navy *** *** *** ***
South Air Force *** *** *** ***
South Other 89 89 92 3
WEST 92 88 86 -6
West Army *** *** *** ***
West Navy *** *** *** ***
West Air Force *** *** *** ***
West Other 92 88 86 -6
OVERSEAS *** 91 *** ***
Overseas Europe *** 95 *** ***
Overseas Pacific *** 90 *** ***
Overseas Latin America *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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