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Enrollees with Civilian PCM , All Regions Claims Processing Claims Handled Correctly |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| CONUS MHS | 86 | 87 | 88 | 2 |
| ARMY | *** | *** | *** | *** |
| NAVY | *** | *** | *** | *** |
| AIR FORCE | *** | *** | *** | *** |
| OTHER | 86 | 87 | 88 | 2 |
| NORTH | 84 | 84 | 84 | 0 |
| North Army | *** | *** | *** | *** |
| North Navy | *** | *** | *** | *** |
| North Air Force | *** | *** | *** | *** |
| North Other | 84 | 84 | 84 | 0 |
| SOUTH | 84 | 85 | 88 | 4 |
| South Army | *** | *** | *** | *** |
| South Navy | *** | *** | *** | *** |
| South Air Force | *** | *** | *** | *** |
| South Other | 84 | 85 | 88 | 4 |
| WEST | 92 | 93 | 93 | 1 |
| West Army | *** | *** | *** | *** |
| West Navy | *** | *** | *** | *** |
| West Air Force | *** | *** | *** | *** |
| West Other | 92 | 93 | 93 | 1 |
| OVERSEAS | *** | 92 | *** | *** |
| Overseas Europe | *** | *** | *** | *** |
| Overseas Pacific | *** | *** | *** | *** |
| Overseas Latin America | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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