Standard/Extra Users , 2008 Composite Scores, All Regions


Standard/Extra Users , All Regions 2008 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Trends
Benchmark	77	77	91	90	63	88	61	73	74	74	91	81
CONUS MHS	76	76	91	90	58	89	55	70	75	73	89	75
ARMY	73	74	92	90	52	83	49	66	75	71	90	76
NAVY	76	71	90	88	52	87	53	68	73	81	90	80
AIR FORCE	72	74	91	87	64	89	52	66	73	70	88	78
OTHER	77	77	91	90	60	90	58	71	75	72	89	72
NORTH	79	77	91	91	59	89	54	70	73	73	91	78
North Army	77	76	92	92	56	81	46	62	76	65	93	80
North Navy	73	67	85	86	43	82	47	61	66	83	89	81
North Air Force	76	73	91	87	77	93	57	71	66	59	86	80
North Other	82	80	93	93	63	93	58	75	74	73	92	75
SOUTH	74	74	91	88	59	88	57	69	76	74	88	71
South Army	65	74	94	88	47	84	49	78	66	75	91	63
South Navy	84	77	92	89	62	92	63	71	79	81	93	81
South Air Force	75	76	95	88	69	86	56	72	79	78	88	78
South Other	73	73	89	88	60	88	58	67	77	73	87	70
WEST	75	76	91	89	56	89	56	71	77	72	88	77
West Army	78	75	92	91	50	91	60	66	88	84	84	77
West Navy	73	72	98	93	62	93	54	80	82	74	86	83
West Air Force	68	74	86	83	52	90	43	56	73	72	92	74
West Other	76	77	90	89	57	88	57	72	75	69	89	76
OVERSEAS	64	65	87	88	52	73	49	56	69	65	87	80
Overseas Europe	64	65	89	87	53	79	40	50	65	68	82	79
Overseas Pacific	59	66	86	87	44	67	47	57	74	62	91	81
Overseas Latin America	69	64	84	91	56	68	64	63	68	66	86	86
Source: 2008 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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