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Standard/Extra Users , All Regions
How Well Doctors Communicate
Listens Carefully
  2006 2007 2008 Trend
Benchmark 90 90 90 0
CONUS MHS 90 90 90 0
ARMY 88 89 91 3
NAVY 89 93 87 -2
AIR FORCE 90 91 86 -4
OTHER 91 89 91 0
NORTH 92 91 92 0
North Army 87 91 94 7
North Navy 90 93 84 -6
North Air Force 95 93 88 -7
North Other 93 91 94 1
SOUTH 90 90 88 -2
South Army 90 92 87 -3
South Navy 90 93 89 -1
South Air Force 91 90 86 -4
South Other 90 88 89 -2
WEST 87 89 89 2
West Army 90 81 92 2
West Navy 85 95 95 9
West Air Force 86 88 84 -2
West Other 88 90 89 2
OVERSEAS 92 89 86 -6
Overseas Europe 91 89 85 -5
Overseas Pacific 87 90 83 -4
Overseas Latin America 100 89 91 -11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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