 |
 |
|
|
Standard/Extra Users , All Regions Claims Processing 2008 |
||
| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 87 | 89 |
| CONUS MHS | 87 | 90 |
| ARMY | 82 | 84 |
| NAVY | 83 | 91 |
| AIR FORCE | 86 | 92 |
| OTHER | 88 | 91 |
| NORTH | 87 | 91 |
| North Army | 78 | 84 |
| North Navy | 77 | 88 |
| North Air Force | 91 | 95 |
| North Other | 92 | 93 |
| SOUTH | 86 | 90 |
| South Army | 88 | 80 |
| South Navy | 89 | 95 |
| South Air Force | 84 | 88 |
| South Other | 86 | 90 |
| WEST | 87 | 91 |
| West Army | 89 | 92 |
| West Navy | 93 | 94 |
| West Air Force | 86 | 94 |
| West Other | 87 | 90 |
| OVERSEAS | 72 | 74 |
| Overseas Europe | 77 | 81 |
| Overseas Pacific | 61 | 72 |
| Overseas Latin America | 72 | 65 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||