Standard/Extra Users , Claims Processing , All Regions


Standard/Extra Users , All Regions Claims Processing
	2006	2007	2008	Trend
Benchmark	88	88	88	0
CONUS MHS	86	88	89	2
ARMY	83	89	83	0
NAVY	87	89	87	0
AIR FORCE	83	84	89	6
OTHER	87	89	90	3
NORTH	90	89	89	-1
North Army	86	86	81	-5
North Navy	91	89	82	-8
North Air Force	90	88	93	4
North Other	91	89	93	1
SOUTH	84	88	88	4
South Army	87	92	84	-3
South Navy	85	89	92	6
South Air Force	86	80	86	0
South Other	82	89	88	6
WEST	84	89	89	5
West Army	76	90	91	15
West Navy	81	89	93	12
West Air Force	76	86	90	13
West Other	87	89	88	1
OVERSEAS	70	81	73	2
Overseas Europe	69	85	79	9
Overseas Pacific	65	73	67	2
Overseas Latin America	*******	81	68	*******
Source: 2008 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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