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Active Duty , All Regions 2008 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Trends | ![]() |
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| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 66 | 60 | 84 | 83 | 57 | 84 | 53 | 51 | 62 | 64 | 90 | 74 |
| ARMY | 65 | 58 | 82 | 81 | 61 | 85 | 52 | 49 | 60 | 62 | 88 | 72 |
| NAVY | 66 | 60 | 84 | 84 | 55 | 82 | 53 | 52 | 63 | 67 | 89 | 74 |
| AIR FORCE | 65 | 60 | 87 | 82 | 58 | 85 | 57 | 50 | 59 | 68 | 92 | 80 |
| OTHER | 67 | 71 | 90 | 87 | 54 | 83 | 52 | 59 | 67 | 60 | 92 | 72 |
| NORTH | 66 | 61 | 85 | 84 | 55 | 81 | 51 | 52 | 64 | 62 | 89 | 73 |
| North Army | 64 | 59 | 85 | 84 | 57 | 82 | 53 | 52 | 64 | 60 | 88 | 73 |
| North Navy | 66 | 59 | 84 | 83 | 52 | 79 | 51 | 49 | 64 | 68 | 86 | 73 |
| North Air Force | 64 | 55 | 83 | 79 | 55 | 83 | 51 | 48 | 56 | 66 | 94 | 80 |
| North Other | 68 | 72 | 90 | 87 | 56 | 83 | 50 | 60 | 66 | 55 | 91 | 71 |
| SOUTH | 66 | 60 | 84 | 83 | 58 | 81 | 55 | 51 | 59 | 66 | 90 | 74 |
| South Army | 68 | 58 | 79 | 82 | 64 | 83 | 54 | 49 | 60 | 65 | 88 | 70 |
| South Navy | 66 | 61 | 85 | 84 | 55 | 81 | 55 | 53 | 57 | 63 | 90 | 77 |
| South Air Force | 64 | 59 | 87 | 83 | 57 | 80 | 56 | 48 | 57 | 68 | 92 | 78 |
| South Other | 69 | 69 | 87 | 85 | 53 | 80 | 56 | 60 | 65 | 63 | 88 | 71 |
| WEST | 65 | 61 | 84 | 82 | 58 | 89 | 54 | 51 | 63 | 65 | 90 | 74 |
| West Army | 64 | 57 | 80 | 76 | 64 | 89 | 51 | 44 | 57 | 59 | 88 | 71 |
| West Navy | 65 | 59 | 83 | 84 | 56 | 90 | 54 | 53 | 64 | 67 | 90 | 74 |
| West Air Force | 67 | 61 | 87 | 82 | 60 | 90 | 57 | 52 | 62 | 69 | 92 | 80 |
| West Other | 67 | 72 | 93 | 87 | 50 | 85 | 54 | 60 | 71 | 66 | 94 | 73 |
| OVERSEAS | 66 | 62 | 87 | 84 | 61 | 83 | 55 | 51 | 59 | 66 | 90 | 76 |
| Overseas Europe | 66 | 61 | 88 | 85 | 63 | 87 | 53 | 53 | 58 | 67 | 90 | 77 |
| Overseas Pacific | 67 | 64 | 85 | 83 | 59 | 77 | 57 | 52 | 61 | 67 | 89 | 75 |
| Overseas Latin America | 54 | 66 | 93 | 92 | *** | *** | 37 | 26 | *** | *** | 83 | 80 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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