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Active Duty , All Regions Courteous and Helpful Office Staff Helpful |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 89 | 89 | 89 | 0 |
| CONUS MHS | 78 | 79 | 80 | 1 |
| ARMY | 77 | 78 | 78 | 1 |
| NAVY | 75 | 76 | 79 | 4 |
| AIR FORCE | 80 | 81 | 81 | 1 |
| OTHER | 87 | 85 | 87 | 0 |
| NORTH | 78 | 80 | 81 | 3 |
| North Army | 75 | 78 | 80 | 5 |
| North Navy | 73 | 79 | 79 | 6 |
| North Air Force | 81 | 80 | 78 | -3 |
| North Other | 89 | 87 | 88 | -1 |
| SOUTH | 78 | 79 | 79 | 0 |
| South Army | 75 | 75 | 75 | 0 |
| South Navy | 79 | 81 | 79 | 0 |
| South Air Force | 79 | 80 | 81 | 2 |
| South Other | 86 | 85 | 82 | -3 |
| WEST | 79 | 79 | 80 | 1 |
| West Army | 80 | 81 | 76 | -5 |
| West Navy | 74 | 70 | 79 | 5 |
| West Air Force | 80 | 83 | 82 | 2 |
| West Other | 86 | 83 | 90 | 5 |
| OVERSEAS | 79 | 79 | 83 | 3 |
| Overseas Europe | 78 | 77 | 84 | 5 |
| Overseas Pacific | 80 | 80 | 81 | 1 |
| Overseas Latin America | 90 | 87 | 91 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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