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Active Duty , All Regions Claims Processing 2008 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 87 | 89 |
| CONUS MHS | 83 | 84 |
| ARMY | 83 | 86 |
| NAVY | 84 | 81 |
| AIR FORCE | 84 | 86 |
| OTHER | 83 | 84 |
| NORTH | 82 | 81 |
| North Army | 81 | 83 |
| North Navy | 82 | 76 |
| North Air Force | 82 | 83 |
| North Other | 84 | 83 |
| SOUTH | 79 | 83 |
| South Army | 80 | 85 |
| South Navy | 80 | 81 |
| South Air Force | 80 | 81 |
| South Other | 75 | 84 |
| WEST | 88 | 89 |
| West Army | 88 | 91 |
| West Navy | 92 | 89 |
| West Air Force | 89 | 91 |
| West Other | 85 | 86 |
| OVERSEAS | 82 | 84 |
| Overseas Europe | 83 | 90 |
| Overseas Pacific | 78 | 76 |
| Overseas Latin America | *** | *** |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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