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Active Duty , South Army Customer Service 2008 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 53 | 70 |
| ARMY | 52 | 58 | 74 |
| SOUTH | 47 | 56 | 73 |
| South Army | 49 | 66 | 77 |
| Bayne-Jones ACH | *** | *** | *** |
| Brooke AMC | *** | *** | *** |
| Darnall ACH | *** | *** | *** |
| Eisenhower AMC | 50 | 60 | 73 |
| Fox AHC | *** | *** | *** |
| Lyster ACH | *** | *** | 83 |
| Martin ACH | *** | *** | *** |
| Moncrief ACH | *** | *** | 78 |
| Reynolds ACH | *** | *** | *** |
| Winn ACH | *** | *** | *** |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||
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