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Active Duty , South Army Customer Service Problem Getting Help from Customer Service |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 49 | 51 | 53 | 4 |
| ARMY | 49 | 50 | 58 | 9 |
| SOUTH | 47 | 52 | 56 | 9 |
| South Army | 49 | 49 | 66 | 17 |
| Bayne-Jones ACH | *** | *** | *** | *** |
| Brooke AMC | *** | *** | *** | *** |
| Darnall ACH | 60 | *** | *** | *** |
| Eisenhower AMC | 35 | 49 | 60 | 25 |
| Fox AHC | *** | *** | *** | *** |
| Lyster ACH | 31 | *** | *** | *** |
| Martin ACH | 38 | *** | *** | *** |
| Moncrief ACH | *** | 50 | *** | *** |
| Reynolds ACH | *** | *** | *** | *** |
| Winn ACH | 60 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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