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Active Duty , South Navy
2008 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 77 77 91 90 63 88 61 73 74 74 91 81
CONUS MHS 66 60 84 83 57 84 53 51 62 64 90 74
NAVY 66 60 84 84 55 82 53 52 63 67 89 74
SOUTH 66 60 84 83 58 81 55 51 59 66 90 74
South Navy 66 61 85 84 55 81 55 53 57 63 90 77
NBHC Mayport 66 54 91 80 *** *** 55 53 72 68 96 65
NH Beaufort 61 65 87 90 *** *** 57 55 *** 52 90 83
NH Charleston 63 64 79 81 *** *** 47 40 51 71 76 76
NH Corpus Christi 61 54 77 78 52 69 52 43 51 79 97 79
NH Jacksonville 72 60 87 85 57 88 55 50 64 55 91 79
NH Pensacola 67 59 90 87 56 82 57 61 54 59 87 81
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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