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Active Duty , South Navy
Customer Service

Problem Getting Help from Customer Service
  2006 2007 2008 Trend
Benchmark 63 63 63 0
CONUS MHS 49 51 53 4
NAVY 52 51 48 -4
SOUTH 47 52 56 9
South Navy 54 52 50 -4
NBHC Mayport 60 *** *** ***
NH Beaufort *** *** *** ***
NH Charleston *** 57 *** ***
NH Corpus Christi 49 38 38 -11
NH Jacksonville 67 69 77 10
NH Pensacola 56 54 36 -20
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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