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Active Duty , South Air Force Customer Service 2008 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 53 | 70 |
| AIR FORCE | 48 | 53 | 74 |
| SOUTH | 47 | 56 | 73 |
| South Air Force | 47 | 52 | 73 |
| 12th Med Grp-Randolph | *** | *** | *** |
| 14th Med Grp-Columbus | 58 | *** | 77 |
| 16th Med Grp-Hurlburt Field | *** | *** | 53 |
| 17th Med Grp-Goodfellow | *** | *** | 71 |
| 20th Med Grp-Shaw | *** | *** | 80 |
| 2nd Med Grp-Barksdale | 41 | 47 | 58 |
| 314th Med Grp-Little Rock | 42 | 24 | 66 |
| 325th Med Grp-Tyndall | *** | 60 | 72 |
| 42nd Med Grp-Maxwell | 50 | 71 | 77 |
| 45th Med Grp-Patrick | *** | *** | *** |
| 59th Med Wing-Lackland | 48 | 51 | 67 |
| 6th Med Grp-MacDill | 54 | 51 | 71 |
| 72nd Med Grp-Tinker | 35 | 42 | 73 |
| 78th Med Grp-Robins | *** | 65 | 76 |
| 7th Med Grp-Dyess | *** | *** | *** |
| 81st Med Grp-Keesler | *** | *** | 87 |
| 82nd Med Grp-Sheppard | *** | *** | *** |
| 96th Med Grp-Eglin | *** | *** | *** |
| South Region-Air force | 46 | 57 | 79 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||
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