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Active Duty , South Air Force
Claims Processing

Claims Handled Correctly
  2006 2007 2008 Trend
Benchmark 88 88 89 0
CONUS MHS 80 84 84 5
AIR FORCE 79 85 86 6
SOUTH 77 84 83 6
South Air Force 76 81 81 4
12th Med Grp-Randolph *** *** *** ***
14th Med Grp-Columbus *** 79 76 ***
16th Med Grp-Hurlburt Field *** *** 87 ***
17th Med Grp-Goodfellow *** 87 84 ***
20th Med Grp-Shaw 91 82 81 -10
2nd Med Grp-Barksdale 76 80 63 -13
314th Med Grp-Little Rock 83 79 91 8
325th Med Grp-Tyndall 87 79 80 -7
42nd Med Grp-Maxwell 87 86 91 4
45th Med Grp-Patrick *** 87 *** ***
59th Med Wing-Lackland *** *** *** ***
6th Med Grp-MacDill 80 *** 86 6
72nd Med Grp-Tinker 70 76 80 11
78th Med Grp-Robins 85 82 79 -6
7th Med Grp-Dyess 75 88 82 7
81st Med Grp-Keesler *** *** *** ***
82nd Med Grp-Sheppard 82 68 *** ***
96th Med Grp-Eglin *** *** *** ***
South Region-Air force 55 *** 85 30
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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