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Active Duty , West Army Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 44 | 45 | 49 | 4 |
| ARMY | 47 | 50 | 52 | 5 |
| WEST | 45 | 44 | 50 | 4 |
| West Army | 52 | 50 | 53 | 1 |
| Bassett ACH | *** | *** | *** | *** |
| Evans ACH | *** | *** | *** | *** |
| Irwin ACH | *** | *** | *** | *** |
| L. Wood ACH | *** | *** | *** | *** |
| Madigan AMC | 58 | 46 | *** | *** |
| Munson AHC | *** | 42 | *** | *** |
| R W Bliss AHC | 32 | *** | *** | *** |
| Tripler AMC | *** | *** | *** | *** |
| Weed ACH | *** | *** | *** | *** |
| William Beaumont AMC | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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