 |
 |
|||
|
Active Duty , West Army Customer Service Problem Getting Help from Customer Service |
||||
| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 49 | 51 | 53 | 4 |
| ARMY | 49 | 50 | 58 | 9 |
| WEST | 49 | 53 | 54 | 5 |
| West Army | 53 | 53 | 59 | 6 |
| Bassett ACH | *** | *** | *** | *** |
| Evans ACH | *** | *** | *** | *** |
| Irwin ACH | *** | *** | *** | *** |
| L. Wood ACH | *** | *** | *** | *** |
| Madigan AMC | 56 | *** | *** | *** |
| Munson AHC | 34 | 52 | 48 | 14 |
| R W Bliss AHC | 40 | 38 | *** | *** |
| Tripler AMC | *** | *** | *** | *** |
| Weed ACH | 59 | *** | *** | *** |
| William Beaumont AMC | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||