|
Active Duty , West Navy 2008 Composite Scores |
||||||||||||
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 66 | 60 | 84 | 83 | 57 | 84 | 53 | 51 | 62 | 64 | 90 | 74 |
| NAVY | 66 | 60 | 84 | 84 | 55 | 82 | 53 | 52 | 63 | 67 | 89 | 74 |
| WEST | 65 | 61 | 84 | 82 | 58 | 89 | 54 | 51 | 63 | 65 | 90 | 74 |
| West Navy | 65 | 59 | 83 | 84 | 56 | 90 | 54 | 53 | 64 | 67 | 90 | 74 |
| NACC Port Hueneme | 59 | 53 | 79 | 76 | 55 | 84 | 51 | 45 | 70 | 53 | 90 | 81 |
| NBHC NAS North Island | 59 | 44 | 77 | 81 | 55 | *** | 45 | 40 | 73 | 55 | 88 | 71 |
| NBHC NTC San Diego | 59 | 50 | 79 | 73 | *** | *** | 38 | 32 | *** | 58 | 86 | 66 |
| NH Bremerton | 74 | 70 | 95 | 92 | *** | *** | 52 | 61 | *** | *** | 90 | 62 |
| NH Camp Pendleton | 62 | *** | 74 | 79 | *** | *** | 33 | 47 | *** | *** | 79 | 70 |
| NH LeMoore | 70 | 55 | 75 | 83 | *** | *** | 58 | 42 | 77 | 60 | 89 | 75 |
| NH Oak Harbor | 51 | 53 | 79 | 80 | *** | 100 | 46 | 37 | 60 | 60 | 85 | 70 |
| NH Twentynine Palms | 67 | 70 | 85 | 94 | *** | *** | 49 | 58 | *** | *** | 88 | 73 |
| NMC San Diego | 68 | 62 | 89 | 84 | *** | *** | 66 | 62 | 69 | 70 | 96 | 79 |
| NMCL Pearl Harbor | 69 | 66 | 86 | 86 | *** | *** | 64 | 56 | 67 | 66 | 87 | 73 |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||||||||||