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Active Duty , West Navy Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 44 | 45 | 49 | 4 |
| NAVY | 46 | 45 | 50 | 5 |
| WEST | 45 | 44 | 50 | 4 |
| West Navy | 48 | 45 | 51 | 3 |
| NACC Port Hueneme | 44 | 50 | 44 | 0 |
| NBHC NAS North Island | 47 | 41 | 35 | -12 |
| NBHC NTC San Diego | 54 | *** | *** | *** |
| NH Bremerton | *** | 57 | *** | *** |
| NH Camp Pendleton | 36 | *** | *** | *** |
| NH LeMoore | *** | 51 | *** | *** |
| NH Oak Harbor | *** | *** | *** | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NMC San Diego | 50 | 40 | *** | *** |
| NMCL Pearl Harbor | 29 | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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