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Active Duty , West Navy Customer Service Problem Getting Help from Customer Service |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 49 | 51 | 53 | 4 |
| NAVY | 52 | 51 | 48 | -4 |
| WEST | 49 | 53 | 54 | 5 |
| West Navy | 52 | 53 | 48 | -5 |
| NACC Port Hueneme | 47 | 55 | 63 | 16 |
| NBHC NAS North Island | 57 | 48 | 67 | 10 |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NH Bremerton | 44 | *** | *** | *** |
| NH Camp Pendleton | 44 | *** | *** | *** |
| NH LeMoore | *** | 71 | *** | *** |
| NH Oak Harbor | *** | 47 | *** | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NMC San Diego | 51 | 47 | *** | *** |
| NMCL Pearl Harbor | 56 | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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