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Active Duty , West Air Force
Courteous and Helpful Office Staff

Courteous and Respectful
  2006 2007 2008 Trend
Benchmark 94 94 94 0
CONUS MHS 88 88 89 1
AIR FORCE 90 91 92 2
WEST 88 89 89 0
West Air Force 90 92 92 2
10th Med Grp-USAF Academy 88 87 82 -6
15th Med Grp-Hickam 94 87 89 -4
21st Med Grp-Peterson 94 94 91 -3
30th Med Grp-Vandenberg 89 92 91 2
341st Med Grp-Malmstrom 85 90 92 7
355th Med Grp-Davis Monthan 89 92 98 9
366th Med Grp-Mountain Home 91 90 91 0
377th Med Grp-Kirtland 94 92 93 -1
3rd Med Grp-Elmendorf 85 89 91 6
509th Med Grp-Whiteman 91 96 99 8
55th Med Grp-Offutt 93 95 93 0
56th Med Grp-Luke 92 93 95 2
5th Med Grp-Minot 79 90 87 9
60th Med Grp-Travis 96 97 91 -5
61st Med Squad-Los Angeles 95 85 96 0
75th Med Grp-Hill 89 89 91 2
90th Med Grp-F.E. Warren 85 92 89 4
92nd Med Grp-Fairchild 89 92 93 5
95th Med Grp-Edwards 98 99 97 0
99th Med Grp-O'Callaghan Hosp 89 93 88 -1
West Region-Air force 88 92 93 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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