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Active Duty , West Air Force
How Well Doctors Communicate

Listens Carefully
  2006 2007 2008 Trend
Benchmark 90 90 90 0
CONUS MHS 81 80 81 -1
AIR FORCE 82 81 80 -2
WEST 82 79 79 -3
West Air Force 82 82 80 -2
10th Med Grp-USAF Academy 79 84 84 5
15th Med Grp-Hickam 88 82 80 -9
21st Med Grp-Peterson 83 83 85 2
30th Med Grp-Vandenberg 69 72 71 3
341st Med Grp-Malmstrom 71 76 79 7
355th Med Grp-Davis Monthan 75 83 82 7
366th Med Grp-Mountain Home 79 81 77 -2
377th Med Grp-Kirtland 80 85 76 -4
3rd Med Grp-Elmendorf 78 88 82 4
509th Med Grp-Whiteman 81 83 85 5
55th Med Grp-Offutt 87 78 76 -11
56th Med Grp-Luke 92 81 76 -16
5th Med Grp-Minot 78 82 80 2
60th Med Grp-Travis 91 82 78 -13
61st Med Squad-Los Angeles 90 86 88 -2
75th Med Grp-Hill 81 84 75 -6
90th Med Grp-F.E. Warren 90 78 85 -5
92nd Med Grp-Fairchild 76 85 85 9
95th Med Grp-Edwards 82 85 90 8
99th Med Grp-O'Callaghan Hosp 83 88 78 -5
West Region-Air force 84 81 80 -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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