Active Duty , Customer Service , West Air Force


Active Duty , West Air Force Customer Service 2008
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	53	63	72
CONUS MHS	49	53	70
AIR FORCE	48	53	74
WEST	50	54	71
West Air Force	50	55	74
10th Med Grp-USAF Academy	*******	*******	*******
15th Med Grp-Hickam	*******	*******	*******
21st Med Grp-Peterson	43	40	61
30th Med Grp-Vandenberg	57	52	72
341st Med Grp-Malmstrom	*******	*******	*******
355th Med Grp-Davis Monthan	*******	*******	*******
366th Med Grp-Mountain Home	*******	35	63
377th Med Grp-Kirtland	*******	75	*******
3rd Med Grp-Elmendorf	52	*******	*******
509th Med Grp-Whiteman	*******	*******	*******
55th Med Grp-Offutt	*******	59	*******
56th Med Grp-Luke	*******	80	84
5th Med Grp-Minot	*******	*******	64
60th Med Grp-Travis	*******	*******	*******
61st Med Squad-Los Angeles	54	45	53
75th Med Grp-Hill	*******	*******	82
90th Med Grp-F.E. Warren	53	51	72
92nd Med Grp-Fairchild	*******	*******	*******
95th Med Grp-Edwards	46	30	67
99th Med Grp-O'Callaghan Hosp	*******	*******	*******
West Region-Air force	24	58	80
Source: 2008 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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