 |
 |
|||
|
Active Duty , West Air Force Customer Service Problem with Paperwork |
||||
| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 68 | 69 | 70 | 2 |
| AIR FORCE | 69 | 74 | 74 | 5 |
| WEST | 72 | 70 | 71 | 0 |
| West Air Force | 70 | 73 | 74 | 4 |
| 10th Med Grp-USAF Academy | 66 | *** | *** | *** |
| 15th Med Grp-Hickam | *** | *** | *** | *** |
| 21st Med Grp-Peterson | 70 | 69 | 61 | -8 |
| 30th Med Grp-Vandenberg | 66 | 72 | 72 | 5 |
| 341st Med Grp-Malmstrom | *** | 78 | *** | *** |
| 355th Med Grp-Davis Monthan | 64 | 79 | *** | *** |
| 366th Med Grp-Mountain Home | 56 | 70 | 63 | 7 |
| 377th Med Grp-Kirtland | *** | 75 | *** | *** |
| 3rd Med Grp-Elmendorf | 72 | *** | *** | *** |
| 509th Med Grp-Whiteman | *** | *** | *** | *** |
| 55th Med Grp-Offutt | *** | 81 | *** | *** |
| 56th Med Grp-Luke | 72 | 72 | 84 | 12 |
| 5th Med Grp-Minot | *** | *** | 64 | *** |
| 60th Med Grp-Travis | 77 | 73 | *** | *** |
| 61st Med Squad-Los Angeles | 61 | 73 | 53 | -8 |
| 75th Med Grp-Hill | 60 | 76 | 82 | 22 |
| 90th Med Grp-F.E. Warren | *** | 66 | 72 | *** |
| 92nd Med Grp-Fairchild | 58 | 75 | *** | *** |
| 95th Med Grp-Edwards | *** | 79 | 67 | *** |
| 99th Med Grp-O'Callaghan Hosp | *** | *** | *** | *** |
| West Region-Air force | 85 | 77 | 80 | -5 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||