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Active Duty , West Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2006 2007 2008 Trend
Benchmark 87 87 87 0
CONUS MHS 80 83 83 3
AIR FORCE 79 84 84 6
WEST 83 86 88 5
West Air Force 83 90 89 6
10th Med Grp-USAF Academy *** *** *** ***
15th Med Grp-Hickam *** *** *** ***
21st Med Grp-Peterson 71 89 86 14
30th Med Grp-Vandenberg *** 89 85 ***
341st Med Grp-Malmstrom *** 98 82 ***
355th Med Grp-Davis Monthan 88 99 91 3
366th Med Grp-Mountain Home 84 *** 86 2
377th Med Grp-Kirtland *** 88 100 ***
3rd Med Grp-Elmendorf *** *** *** ***
509th Med Grp-Whiteman *** 88 90 ***
55th Med Grp-Offutt *** 88 98 ***
56th Med Grp-Luke 77 78 89 12
5th Med Grp-Minot *** *** 83 ***
60th Med Grp-Travis *** *** *** ***
61st Med Squad-Los Angeles *** 92 82 ***
75th Med Grp-Hill 78 91 69 -9
90th Med Grp-F.E. Warren *** 91 86 ***
92nd Med Grp-Fairchild 88 *** *** ***
95th Med Grp-Edwards *** 86 92 ***
99th Med Grp-O'Callaghan Hosp *** *** *** ***
West Region-Air force 85 89 95 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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