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Active Duty , West Air Force
Claims Processing

Claims Handled Correctly
  2006 2007 2008 Trend
Benchmark 88 88 89 0
CONUS MHS 80 84 84 5
AIR FORCE 79 85 86 6
WEST 84 87 89 5
West Air Force 83 90 91 8
10th Med Grp-USAF Academy *** *** *** ***
15th Med Grp-Hickam *** *** *** ***
21st Med Grp-Peterson 73 89 88 15
30th Med Grp-Vandenberg *** 95 91 ***
341st Med Grp-Malmstrom *** 88 95 ***
355th Med Grp-Davis Monthan 87 *** 93 6
366th Med Grp-Mountain Home 83 *** 93 10
377th Med Grp-Kirtland *** 87 84 ***
3rd Med Grp-Elmendorf *** *** 93 ***
509th Med Grp-Whiteman *** 85 92 ***
55th Med Grp-Offutt *** 93 96 ***
56th Med Grp-Luke 87 95 98 11
5th Med Grp-Minot *** *** 92 ***
60th Med Grp-Travis *** *** *** ***
61st Med Squad-Los Angeles *** 93 74 ***
75th Med Grp-Hill 79 91 80 1
90th Med Grp-F.E. Warren *** 88 91 ***
92nd Med Grp-Fairchild 86 *** *** ***
95th Med Grp-Edwards *** 92 84 ***
99th Med Grp-O'Callaghan Hosp *** *** *** ***
West Region-Air force 82 84 98 16
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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