|
Active Duty , West Other 2008 Composite Scores |
||||||||||||
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 66 | 60 | 84 | 83 | 57 | 84 | 53 | 51 | 62 | 64 | 90 | 74 |
| OTHER | 67 | 71 | 90 | 87 | 54 | 83 | 52 | 59 | 67 | 60 | 92 | 72 |
| WEST | 65 | 61 | 84 | 82 | 58 | 89 | 54 | 51 | 63 | 65 | 90 | 74 |
| West Other | 67 | 72 | 93 | 87 | 50 | 85 | 54 | 60 | 71 | 66 | 94 | 73 |
| Out of Catchment West Region | 67 | 69 | 90 | 85 | 51 | 88 | 52 | 61 | 70 | 61 | 91 | 74 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||||||||||