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Active Duty , West Other Customer Service 2008 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 53 | 70 |
| OTHER | 45 | 53 | 64 |
| WEST | 50 | 54 | 71 |
| West Other | 39 | 53 | 58 |
| Out of Catchment West Region | 43 | 52 | 58 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||
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