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Active Duty , West Other Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 44 | 45 | 49 | 4 |
| OTHER | 39 | 41 | 45 | 6 |
| WEST | 45 | 44 | 50 | 4 |
| West Other | 40 | 33 | 39 | 0 |
| Out of Catchment West Region | 42 | 32 | 43 | 2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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