 |
 |
||
|
Active Duty , Overseas Pacific Customer Service 2008 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 53 | 70 |
| OVERSEAS | 57 | 56 | 72 |
| Overseas Pacific | 57 | 54 | 66 |
| 121st Gen Hosp-Seoul | 64 | *** | *** |
| 18th Med Grp-Kadena AB | *** | *** | *** |
| NH Guam-Agana | *** | *** | *** |
| NH Okinawa | *** | *** | *** |
| NH Yokosuka | *** | *** | *** |
| Pacific-Air force | *** | *** | *** |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||