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Active Duty , North Army Customer Service Problem Getting Help from Customer Service |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 49 | 51 | 53 | 4 |
| ARMY | 49 | 50 | 58 | 9 |
| NORTH | 49 | 49 | 50 | 1 |
| North Army | 48 | 51 | 52 | 4 |
| Blanchfield ACH | *** | *** | *** | *** |
| Dewitt ACH | 55 | 47 | *** | *** |
| Guthrie AHC | 50 | *** | *** | *** |
| Ireland ACH | 51 | 45 | *** | *** |
| Keller ACH | 58 | 61 | 34 | -24 |
| Kenner AHC | 61 | *** | 33 | -28 |
| Kimbrough Amb Car Cen-Ft Meade | 36 | 54 | 58 | 22 |
| McDonald ACH | *** | *** | *** | *** |
| Walter Reed AMC | 48 | 46 | 49 | 2 |
| Womack AMC | 49 | 49 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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