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Active Duty , North Army
Claims Processing

Claims Handled in a Reasonable Time
  2006 2007 2008 Trend
Benchmark 87 87 87 0
CONUS MHS 80 83 83 3
ARMY 80 82 83 3
NORTH 80 80 82 3
North Army 77 76 81 4
Blanchfield ACH *** *** *** ***
Dewitt ACH 73 *** *** ***
Guthrie AHC 70 *** *** ***
Ireland ACH 85 85 *** ***
Keller ACH *** 69 74 ***
Kenner AHC 76 *** 55 -21
Kimbrough Amb Car Cen-Ft Meade 71 78 86 15
McDonald ACH *** *** *** ***
Walter Reed AMC 69 76 73 4
Womack AMC 83 *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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